About us
The World's First Independent BPO Accreditation
We buildtrust through
transparency. create strong and valuable connections,
and nurture lasting, authentic partnerships
Connecting the World’s Supply and Demand with their Ideal Partnerships
We support Clients find their ideal Partner Fee Free, without obligation
We receive 0% Commission from the BPO Partner
We only recommend Accredited members
94%
of buyers are more likely to choose an Accredited member to partner with
75%
of buyers do not fully trust the BPO sales team are presenting the reality of their service offering
84%
would utilize GBPO Solutions services to find their next partner
#1
trust and transparency ranked more important than experience or price in buyers partnership choices
Source l Ryan Strategy Advisory l Nov 2025
Source l Ryan Strategic Advisory l Nov25
The numbers speak for themselves ....
Why is GBPO
solutions different?
The 'Golden Triangle'
The unique experience of globally sourcing, operating and solution selling across all sectors.
With deep insight into buyer expectations, governance frameworks, operating models, and how operational excellence is achieved.
We are global BPO strategists with experience built from the buyer’s perspective, proven award-winning operational leadership, strategic solution sourcing and building valuable, authentic outsourcing partnerships.
Founded by a strong personal brand as a LinkedIn ‘Super Connector’, an industry leader podcast and a global influencer and introducer network.
Uniquely experienced to provide the world’s first independent BPO Accreditation.
David Neale
Founder & CEO
With over 20 years of global experience in sourcing, selling, and operating
award-winning business solutions, David is a seasoned leader in the Business Process Outsourcing (BPO) industry. His career spans a diverse range of sectors, including utilities, financial services, retail, healthcare, and telecommunications.
Starting on the contact centre floor and rising to the position of Managing Director,
David has built a unique expertise that bridges the client and provider sides of BPO. He has been instrumental in procuring and managing BPO services, delivering award-winning operational solutions, and driving exponential growth
for both captive and third-party BPOs.
As a proven innovator, David’s leadership has been recognized with accolades
from around the world such as the “Fastest Growing BPO,” “Top Emerging BPO,”
and “Top BPO in South Africa.” These achievements were milestones in his previous ventures before founding GBPO Solutions, a consultancy dedicated to empowering businesses to establish and expand their BPO operations globally.
Email: davidneale@gbposolutions.com
Phone: +44 7807032410